Privacy Policy — Conception IVF

Last Updated: 25-02-2026

1. Introduction

Welcome to Conception IVF (“Conception IVF”, “we”, “our”, or “us”).
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose personal and medical information when you visit our website:

https://conceptionivf.com/

Because we provide fertility and reproductive health services, certain information you share may be classified as protected health information (PHI) and is handled with enhanced confidentiality and security safeguards.

By accessing or using our website, submitting a form, scheduling a consultation, or contacting our team, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

A. Personal Identification Information

• Full Name

• Email Address

• Phone Number

• Date of Birth

• Gender

• Location / Address

• Marital Status

B. Medical & Fertility Information

When you request a consultation, fertility testing, donor/surrogacy information, or treatment inquiry, you may voluntarily provide:

• Reproductive health history

• Fertility test results

• Pregnancy history

• IVF history

• Medication details

• Lab reports or ultrasound reports

• Insurance details (if applicable)

This information is treated as confidential medical information.

C. Donor or Surrogacy Related Information

If you apply as:

• Egg donor

• Sperm donor

• Surrogate

We may collect:

• Medical background

• Lifestyle information

• Genetic and family history

• Photographs (if voluntarily submitted)

• Screening questionnaire responses

D. Automatically Collected Information

When you visit the website, we automatically collect:

• IP address

• Device type

• Browser type

• Pages visited

• Session duration

• Referring URLs

This helps us improve user experience and website performance.

3. How We Use Your Information

We use your information strictly for legitimate medical and operational purposes, including:

• Scheduling consultations

• Providing fertility and reproductive services

• Responding to inquiries

• Matching intended parents with donors or surrogates

• Providing treatment recommendations

• Communicating appointment reminders

• Sending reports or medical instructions

• Processing patient intake

• Improving website functionality

• Internal analytics and service optimization

• Legal and regulatory compliance

We do NOT sell or rent your personal or medical information to third parties.

4. Medical Confidentiality

Any health or fertility information you submit is handled in accordance with:

• Patient confidentiality standards

• Healthcare privacy practices

• Applicable health information protection regulations

Your medical data is only accessible to:

• Authorized physicians

• Nurses and medical staff

• Care coordinators

• Necessary administrative personnel

All staff members are bound by confidentiality obligations.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember user preferences

• Improve performance

• Analyze website traffic

• Understand user behavior

Types of cookies we may use:

• Essential cookies (website functionality)

• Analytics cookies (Google Analytics or similar)

• Performance cookies

You may disable cookies in your browser settings. However, some website features may not function properly.

6. Third-Party Services

We may use secure third-party platforms for:

• Appointment scheduling

• Patient forms

• Email communication

• Analytics

• Website hosting

These providers are contractually required to keep your information secure and confidential.

We are not responsible for privacy practices of external websites linked from our website.

7. Data Security

We implement industry-standard security safeguards, including:

• Secure hosting servers

• SSL (Secure Socket Layer) encryption

• Access-restricted medical records

• Password-protected systems

• Secure form submission

• Firewall and malware protection

While we take reasonable measures, no internet transmission can be guaranteed 100% secure.

8. Information Sharing & Disclosure

We may share your information only when necessary:

With your consent

For referrals, lab testing, or coordination of care.

With medical professionals

Doctors, embryologists, laboratories, or partner clinics directly involved in your treatment.

Legal requirements

We may disclose information if required by:

• Court order

• Government regulation

• Legal compliance

• Protection of patient safety

We will never share your information for advertising resale purposes.

9. Your Privacy Rights

You have the right to:

• Request access to your data

• Request correction of inaccurate information

• Request deletion (where legally permissible)

• Withdraw consent

• Opt-out of marketing emails

• Request communication limitations

To make a request, contact us using the details below.

10. Children’s Privacy

Our services are intended only for adults seeking fertility or reproductive care.
We do not knowingly collect personal data from individuals under 18 years of age.

11. Data Retention

We retain patient and medical information only as long as necessary to:

• Provide medical services

• Maintain treatment records

• Meet legal and regulatory requirements

• Resolve disputes

After this period, data is securely deleted or anonymized.

12. Email & Communication Policy

By submitting a form or contacting us, you consent to receive:

• Appointment reminders

• Medical instructions

• Follow-up communication

• Service updates

You may unsubscribe from promotional emails at any time.

13. External Links

Our website may contain links to third-party websites.
Once you leave our website, we are not responsible for how other websites collect or use your data.

14. Changes to This Policy

We may update this Privacy Policy periodically.
Updates will be posted on this page with the revised “Last Updated” date.

We recommend reviewing this page regularly.

15. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Conception IVF
Website: https://conceptionivf.com/
Email: info@conceptionIVF.com
Phone: (212) 661-7673